And while it sounds crazy to allow a customer to just walk away by clicking on an app, no company has been more pro-consumer in the industry than T-Mobile. If the latter was allowing you to be free by being the first to get rid of two year handcuffs, it wouldn't be out of line to expect that the same carrier would allow you to unlock the phone you bought with your own money, and use it with the mobile operator of your choice.
While many of you hoped to see such an initiative announced on Wednesday, better not count on it happening. One of our loyal readers who has used test handsets before, says that the app is installed on such models just in case it is important to see how the phone runs on a competing pipeline. He goes on to tell us that T-Mobile has made no change to the request-code process. Even with an app, those testing the handset would have to call T-Mobile for the unlock code. Otherwise, as he pointed out, customers could quickly walk away from one carrier to another.
Stay with us. As soon as we find out exactly what new marketing tool T-Mobile CEO John Legere has announced on Wednesday, we will pass it on to you.
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